Introduction
Blackstone Intelligence Sarawak supported Pokemon Cards Kuching with an AI-powered Telegram e-commerce system and focused search optimisation. The project made card browsing and customer enquiries easier to manage for local collectors.
Challenges
Collectors needed a faster way to discover available cards, ask questions, and move toward a purchase. The business also needed stronger Google visibility without creating a heavy manual workload for every enquiry.
Solution
The team structured product information and enquiry flows inside Telegram while improving the e-commerce site's search targeting and page relevance. Automation handled repeatable browsing and support steps, with the business retaining control of sales decisions.
Impact
The e-commerce site reached page one within seven days for its targeted search activity. The connected workflow also created a clearer customer journey from discovery to enquiry.
